You must be logged into your Birmingham 311 Account to enter Service Requests.
Please log in using your 311 Account email address and password.
If you do not have a 311 Account, you can
before logging in.
Log in Form
User Name (Email Address)
Forgot your password? Click
to reset your password.
• You must answer your security question correctly in order to reset your password.
• Your 311 CRM Portal account will be locked after 5 unsuccessful logon attempts.
• If this occurs, please dial “311” to report the issue to the 311 Call Center.
• A member of our technical team will be able to assist you in this matter.